I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Office Chair, one I had priced locally and found on Wayfair for less than half the retail cost. When the Office Chair arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Office Chair the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Office Chair.
This store has everything for your home and the largest selection you will find anywhere. I was shopping for Office Chair and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.