I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
Great Step Stool! Love the material and fit! Will buy in other colors too! I love this Alfi Brand Multi-Purpose 2-Step Wood Step Stool with 550 lb. Load Capacity. I bought the black first and then I ordered the target. I love the fit, too. I can buy another color later if it is still available.
Love shopping at Wayfair... love the quality, price and service. I returned Step Stool, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!
This is a great Alfi Brand Multi-Purpose 2-Step Wood Step Stool with 550 lb. Load Capacity and looks much more expensive than it is. I agree with some other reviewers that it does not smell good when it first came on, so I'm hoping it will go away. The smell left after my first time with him. Thinking about getting it in another color.
I needed furniture for my new apartment, so I ordered two Step Stool for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!