I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
I almost went with a more expensive brand and I'm glad I did not. I love this Latitude Run Demitris Queen Canopy Bed! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait.
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Canopy Bed, one I had priced locally and found on Wayfair for less than half the retail cost. When the Canopy Bed arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Canopy Bed the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Canopy Bed.