Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
Recently purchased 2 Bathtub. One for my friend and one for me. My friend says these Barclay Pelham 65'' x 31'' Freestanding Soaking Bathtubs are soo awesome. These Bathtub is so versatile. Easy to clean and reversible is a major advantage. Bought in black. We love our Bathtub. I can see why he has many criticisms. Love it!!
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Fast shipping. Bathtub exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Bathtub is excellent.